+ Free Upgraded 0.4mm Nozzle
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Global First Launch
Be the first to own AD5X.
Exclusive Launch Offers
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Lifetime Discounts for Buyers
Enjoy 5% off filaments and parts — for life.
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Worry-free purchasing, expert service.
Flexible Payment Options
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Have a questions?
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Check out the most common questions on customers asked. Still have questions? Contact our customer support.
our customer support is avilable Monday to Firday 8:00 AM to 6:00 PM.
Q: What kind of activity is this?
A: This is a promotional event to thank users who have been waiting for the AD5X.
As long as you purchase the AD5X in June, you can not only enjoy the early bird price and get a free nozzle but also enjoy a 5% discount on filament and accessories on the official website for life.
Q: Where can I use the discount code?
A: The code is valid only on our official website. Enter it on the checkout page to receive $30 off.
Q: I filled out the survey but haven’t received the email.
A: Double-check your email address and spam folder. If still missing, feel free to reach out to us.
Q: Can the discount code be used for other printers?
A: No, it is exclusive to the AD5X.
The valid period is from June 9th to June 30th.
Q: Does the discount code have a validity period?
A: The valid period is from June 9th to June 30th.
Q: When will the AD5X be shipped?
A: AD5X Pre-orders will be accepted starting from June 9th. Shipping times vary by region, with the earliest shipments beginning from local warehouses in mid-June. Full refunds are available before shipment.
Q: Is there a quantity limit for using the discount code?
A: Yes, each person can only claim it once and is limited to purchasing one unit.
Q: How to enjoy the lifetime 5% discount on filament and accessories?
A: 1. You must purchase an AD5X in June 2025 without returning it.
2. The automatic discount on filament and accessories will start in July 2025.
3. The email used for your June order will be recorded in the discount system as identification. Future orders with the same email will be automatically recognized.
4. If you return the product for any reason in the future, the 5% discount privilege will be canceled on the return date.
5. This privilege is only available on the official website and cannot be used on self-operated channels such as Amazon or eBay.
